zedbaj Privacy Policy — Your Information Is Completely Safe

Introduction

zedbaj is a safe and modern platform for online entertainment enthusiasts in Bangladesh. We believe that every user's personal information is their own asset, and protecting that information is one of our highest responsibilities.

This Privacy Policy ("Policy") applies to the use of the zedbaj website (zedbaj.cam). It describes what information we collect, why we collect it, how we use it, and how we keep it secure. By using our platform, you are considered to have accepted the terms of this Policy.

1 What Information We Collect

zedbaj collects only the information that is necessary and lawful for providing its services. The categories of information collected are outlined below:

1.1 Registration Information

The following information you provide when creating an account is collected:

• Full name (in Bengali or English)
• Date of birth (for age verification — only users aged 21 and above may register)
• Email address
• Mobile number
• Chosen password (stored in encrypted form)

1.2 Transaction Information

The following information is recorded during deposits and withdrawals:

• Payment method (bKash, Nagad, Rocket, or Upay)
• Transaction amount and date and time
• Payment reference number

Card numbers or bank account details are not stored on zedbaj's servers; they are processed through the relevant payment service provider.

1.3 Usage Information

When you use our platform, certain technical information is collected automatically:

• IP address and approximate location
• Device type, operating system, and browser information
• Pages visited, session duration, and click data
• Information collected through cookies and similar technologies

2 Purpose of Data Collection

zedbaj uses your information only for the following lawful purposes:

1. Account management: To create, log in to, and keep your account secure.
2. Service delivery: To complete gaming, betting, deposit, and withdrawal processes.
3. Identity verification: To confirm age (21+) and to prevent fraud.
4. Customer support: To provide assistance via 24/7 live chat and email.
5. Responsible gaming: To identify unusual betting patterns and provide support when needed.
6. Legal obligations: To comply with applicable laws and regulations.
7. Platform improvement: To review user experience and further improve services.
8. Promotional communications: To share offers, bonuses, and updates with your consent. You may opt out of these communications at any time.

3 Data Storage and Security Practices

zedbaj has adopted industry-standard security measures to protect your information. Our security framework includes:

3.1 Technical Security

• SSL Encryption (SSL/TLS): All data transfers are handled through encrypted connections.
• Password hashing: Your password is never stored in a directly readable form.
• Firewall and anti-DDoS: Strong security measures are in place at the server level to prevent unauthorized access.
• Regular security audits: The platform is reviewed regularly to identify security vulnerabilities.

3.2 Organizational Security

• Only authorized personnel have access to user information.
• All staff receive privacy training.
• A rapid response plan is in place in the event of a data breach.

3.3 Data Retention Period

Your information will be retained for as long as your account is active or for as long as required to meet legal obligations. Following a request to close an account, information will be deleted within a reasonable time subject to applicable legal requirements.

4 Sharing Information with Third Parties

zedbaj may share information with third parties on a limited basis in specific circumstances. This is never for commercial purposes.

4.1 Authorized Third Parties

• Payment service providers: bKash, Nagad, Rocket, and Upay — minimum necessary information for processing transactions.
• Game software providers: Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and other authorized game suppliers — for gaming services.
• Technical service providers: Server hosting, cybersecurity, and analytics providers — who operate under confidentiality agreements.
• Law enforcement agencies: Where required by court order or legal obligation.

4.2 What We Never Do

• Sell information to advertisers.
• Transfer personal information to unauthorized third parties.
• Share information with marketing partners — without your explicit consent.

5 Cookie Policy

zedbaj uses cookies to ensure the website operates properly. Cookies are small data files stored on your device that improve the functionality of the site.

5.1 Types of Cookies We Use

• Essential cookies: To maintain login sessions and ensure security — these cannot be disabled.
• Performance cookies: To understand which parts of the site are used most — anonymous statistics.
• Functional cookies: To remember your preferences (such as language settings).

5.2 Cookie Controls

Cookies can be managed or deleted from your browser settings. Please note that disabling essential cookies may cause some services to not work properly.

6 User Rights

As a zedbaj user, you have the following rights over your own information:

6.1 Right of Access

You may request at any time what information we have collected about you. We will provide that information within a reasonable time.

6.2 Right to Rectification

If any information stored about you is incorrect or incomplete, contact us to have it corrected. We will fix it as soon as possible.

6.3 Right to Erasure

You may request to close your account and delete your personal information. However, certain information may need to be retained for a specific period due to legal obligations.

6.4 Right to Opt Out of Communications

If you do not want to receive promotional emails or messages, let us know via live chat or email. We will stop that communication as soon as possible after receiving your request.

7 Protection of Minors

zedbaj is a platform for users aged 21 and above only. We do not knowingly collect information from any minor.

Providing a date of birth at registration is mandatory and we verify it. If it comes to our attention that a minor has an account, that account will be closed immediately and the related information will be deleted.

If you believe a minor is using our platform, please notify us immediately.

8 International Data Transfers

In some cases your information may be stored or processed on servers located outside Bangladesh — for example in the case of cloud services or game providers.

For such transfers we ensure that:

• The relevant third party follows internationally recognized data protection standards.
• Necessary agreements and privacy safeguards are in place.
• Your information will not be used beyond the purposes described in this Policy.

9 Third-Party Links and Services

The zedbaj platform integrates third-party services such as payment gateways and game providers. These services have their own privacy policies and zedbaj is not responsible for them.

We recommend that you read the privacy policy of any third-party service before using it.

10 Policy Changes and Updates

zedbaj may update this Privacy Policy from time to time. If any significant changes are made, we will:

• Display the date of the latest update on the website.
• Send a notification to your registered email address if needed.
• A notification may be shown on the platform for significant changes.

If you continue to use the platform after a revised Policy is published, you are considered to have accepted the new Policy. We therefore recommend visiting this page regularly.

11 Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Live Chat: 24/7 support in Bengali — via the live chat button on the website
• Email: [email protected]

Our privacy team generally aims to respond to your request within business days.